Have a Question?
We’re Here to Help!
Below are frequently asked questions we receive from our patients. If you don’t find the answer you’re looking for, please call us at 877-688-0992.
Frequently Asked Questions
- Help you understand how your personal and family medical history may impact your health
- Discuss genetic testing options that may be appropriate for you
- Explain what genetic test results mean for you and your family members
- Address any questions or concerns you have about genetic testing
- Provide recommendations for you and your healthcare provider to make medical decisions that may lower your risk
A genetic counseling visit costs up to $250, depending on whether you use insurance or pay out of pocket. Genetic testing is not included in the counseling fee.
We are an in-network provider with most commercial health insurance plans. View a list. Your exact cost depends on your health plan. We recommend checking with your insurance provider to confirm coverage. If they ask for details, you can share: CPT codes: 96041, S0265 and Genome Medical NPI: 1407389695.
If we’re in-network with your plan, we’ll submit the insurance claim for you. You may receive a bill if your plan doesn’t cover the full cost. Learn more about costs for genetic counseling and testing.
Note: At this time, we do not accept government-affiliated insurance plans, including Medicaid, Medicare, Tricare, or related managed plans, as primary or secondary insurance.
- Gather your personal and family health history. Talk to family members about any health conditions in the family, as well as the age that relatives were diagnosed.
- If you or a family member have had genetic testing, please upload a copy of the result/s to your Genome Medical patient portal before your appointment. You will get access to the patient portal once you schedule your appointment. This is very important to ensure your genetic counselor can prepare for your appointment.
- Think about questions you may have for your genetic counselor.
You will receive a phone call from your genetic counselor at the time of your scheduled appointment. Appointments are typically 30-60 minutes.
During the appointment, your genetic counselor will review your personal and family medical history, assess your risk for inherited genetic conditions, and may discuss the benefits and limitations of genetic testing. Your genetic counselor will also address your concerns or questions about genetic testing. If genetic testing is performed, your genetic counselor can explain what your results mean for you and your family.
Genetic testing involves looking at blood, saliva or other tissues to find changes in an individual's genes. These genetic changes may cause an increased chance of certain medical conditions.
Genetic testing is typically done at a specialized laboratory.
Genome Medical does not perform genetic testing. As a medical practice, Genome Medical’s providers can order genetic testing, when medically appropriate, for U.S.- based patients.
Genetic testing is useful in many areas of medicine and may change the medical care you or your family members receive. For example, genetic testing may help to diagnose a medical condition. Genetic test results may help you and your care providers make more informed decisions on how to prevent or treat a medical condition.
There are thousands of genetic tests available today. A genetic counselor can help you to understand what testing may be most appropriate for you. Genetic counselors can also help to explain what genetic test results may mean for you and your family.
In most cases, genetic testing can be performed on a blood or saliva sample.
If testing is done on a saliva sample, a collection kit can be sent to you in the mail and you can collect the sample from the convenience of your home. If a blood sample is needed, you may be directed to a location near you that can perform blood draws to have a sample collected. In either case, the sample then is mailed to the lab for the testing to be completed.

