Welcome to Genome Medical

Aetna has partnered with Genome Medical to provide you with expert care throughout your genetics journey.

Meeting with a genetic specialist can help you understand available treatment options to better manage a genetic condition, or get a diagnosis related to a complex medical concern.

Whether you have a diagnosis or not, Genome Medical is here to help. Schedule an appointment to start working with a genetic specialist and get expert guidance, all from the comfort of your own home.

Couple who received genetic counseling
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Schedule a Virtual Appointment

Appointments are typically available within one week and are delivered via a 30-60 minute phone call. Visits will be billed to insurance, in the same way as other specialist appointments, and are part of your Aetna network. Please select the option below that you most identify with.

I/We Have a Diagnosis of:

Phenylketonuria (PKU)

Meet with a medical genetics specialist to discuss your medical history, identify any gaps in your current medical care, and discuss best next steps.

Schedule Now
Sickle Cell Disease

Meet with a medical genetics specialist to discuss your medical history, identify any gaps in your current medical care, and discuss best next steps.

Schedule Now
A different genetic condition

Meet with a medical genetics specialist to review your personal and family medical history and discuss whether genetic testing is right for you.

Schedule Now

I/We Need a Diagnosis for:

A rare or complex medical condition

Meet with a medical genetics specialist to review your personal and family medical history and discuss whether genetic testing is right for you.

Schedule Now
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Expertise You Can Trust

Genome Medical is the leading telehealth genetics care delivery practice, making genetics care accessible for patients. Our clinical team includes experienced genetic counselors, medical geneticists, pharmacists and other specialists who provide care across all 50 states.

What to Expect

Meet with a Genetic Specialist

Talk with a genetic specialist by phone to discuss your personal and family history, answer your questions, and discuss care plans.

Telehealth genetic counselor speaking to a patient
Genetic Testing

If genetic testing is indicated, we can order the test for you. We will also review the results with you to ensure you understand what they mean and what the best next steps are.

Follow-up

Genome Medical can provide follow-up visits to ensure you have access to the specialists and care resources needed to support you and your family.

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Frequently Asked Questions

You will receive a phone call from a Genome Medical provider at your scheduled date and time. Be prepared to discuss your personal and family medical history. It is often helpful to ask family members about medical histories prior to this consultation, and is always helpful to think about what questions you have about your existing genetic condition or about genetic testing used to diagnose genetic conditions.

Genetic testing uses a biological sample, typically blood or saliva, to analyze DNA. Genetic testing is done to look for variations in the DNA that may cause certain medical conditions. Genetic testing is typically done at a specialized laboratory. Genome Medical does not perform genetic testing. As a medical practice, Genome Medical can order genetic testing when medically appropriate.

After your appointment, your Genome Medical provider will write an easy-to-understand summary of your discussion including any clinical recommendations based on the discussion or test results. Your visit summary and test results will be shared with you after your visit and can be shared with your healthcare team to ensure that your genetic information is integrated into your overall healthcare or medical treatment.

The cost of your consultation will be billed to insurance, in the same way as it is for other specialist appointments. If genetic testing is indicated, this can also be billed to medical insurance. You may need to work with the genetic testing laboratory and Aetna to determine whether there will be any out of pocket costs associated with your consultation or with genetic testing.
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Have A Question?
We’re Here to Help!

Please contact us at Clinical@GenomeMedical.com or 877-688-0992.
A member of our team would be happy to assist you.