Welcome Families of Shriners Hospitals for Children

GENOME MEDICAL AND SHRINERS HOSPITALS FOR CHILDREN® HAVE PARTNERED TOGETHER TO DELIVER A NEW WAY FOR YOU TO ACCESS HIGH-QUALITY, PERSONALIZED GENETIC CARE.

Genomics has tremendous promise for improved health and well-being. We have the ability to identify risks for common conditions like cancer and cardiac disease to allow for early detection and, in some cases, prevention of these diseases altogether. Genome Medical, a nationwide medical practice specializing in genomics, has partnered with Shriners Hospitals for Children to provide you with this resource center, which is intended to answer your questions and help guide you throughout your genetics journey.

Welcome Families of Shriners Hospitals for Children

GENOME MEDICAL AND SHRINERS HOSPITALS FOR CHILDREN® HAVE PARTNERED TOGETHER TO DELIVER A NEW WAY FOR YOU TO ACCESS HIGH-QUALITY, PERSONALIZED GENETIC CARE.

Genomics has tremendous promise for improved health and well-being. We have the ability to identify risks for common conditions like cancer and cardiac disease to allow for early detection and, in some cases, prevention of these diseases altogether. Genome Medical, a nationwide medical practice specializing in genomics, has partnered with Shriners Hospitals for Children to provide you with this resource center, which is intended to answer your questions and help guide you throughout your genetics journey.

Initial consultation icon
Initial Consultation

You’ll have the option to talk with an expert virtually by phone or video. After assessing your family history and risk factors, we help determine if genetic testing is right for you and ensure you are receiving the most appropriate test(s).

Genetic testing icon
Genetic Testing

If you are interested, your genetic test(s) will be placed by one of our physicians and we will coordinate the convenient collection of a DNA sample for you.

Results review icon
Results Consultation

Review your test results with your genetic counselor. During this phone or video session, you are provided an opportunity to discuss the results of your genetic testing and their implications.

Integration icon
Care Integration

The Genome Medical team will provide you with a written summary of actionable next steps and work with your health care provider to incorporate the information into your ongoing medical care.

Initial consultation icon
Initial Consultation

You’ll have the option to talk with an expert virtually by phone or video. After assessing your family history and risk factors, we help determine if genetic testing is right for you and ensure you are receiving the most appropriate test(s).

Genetic testing icon
Genetic Testing

If you are interested, your genetic test(s) will be placed by one of our physicians and we will coordinate the convenient collection of a DNA sample for you.

Results review icon
Results Consultation

Review your test results with your genetic counselor. During this phone or video session, you are provided an opportunity to discuss the results of your genetic testing and their implications.

Integration icon
Care Integration

The Genome Medical team will provide you with a written summary of actionable next steps and work with your health care provider to incorporate the information into your ongoing medical care.

How It Works

In partnership with Shriners Hospitals for Children, Genome Medical will provide families with comprehensive genetic services and support throughout the testing process.

Schedule Your Pre-Test Counseling Appointment

Once we receive your referral from your provider at Shriners, you will receive an email and/or a phone call from Genome Medical to schedule your appointment. At this appointment, our experts will:

  • Help you understand how genetics may impact your health
  • Explore if genetic testing could be beneficial
  • Facilitate test ordering and sample collection
  • Help you understand how your genetic test results impact your health and your family

Sample Collection

Once your test has been authorized by Genome Medical, you will either need to submit your blood sample or a saliva sample collection kit will be mailed directly to you. Once the lab receives your sample they will begin sequencing.

Get Your Results

Once your results are ready, Genome Medical will send you an email and/or call you. Results are ready approximately 7-21 days from the time your sample arrives at the lab.

Schedule Your Post-Test Counseling Appointment

If you wish to speak to a board-certified genetic counselor following the return of your genetic test results, click the “Schedule Appointment Now” link found in your results email, or you can call us at: 877-688-0992.

How It Works

In partnership with Shriners Hospitals for Children, Genome Medical will provide families with comprehensive genetic services and support throughout the testing process.

Schedule Your Pre-Test Counseling Appointment

Once we receive your referral from your provider at Shriners, you will receive an email and/or a phone call from Genome Medical to schedule your appointment. At this appointment, our experts will:

  • Help you understand how genetics may impact your health
  • Explore if genetic testing could be beneficial
  • Facilitate test ordering and sample collection
  • Help you understand how your genetic test results impact your health and your family

Sample Collection

Once your test has been authorized by Genome Medical, you will either need to submit your blood sample or a saliva sample collection kit will be mailed directly to you. Once the lab receives your sample they will begin sequencing.

Get Your Results

Once your results are ready, Genome Medical will send you an email and/or call you. Results are ready approximately 7-21 days from the time your sample arrives at the lab.

Schedule Your Post-Test Counseling Appointment

If you wish to speak to a board-certified genetic counselor following the return of your genetic test results, click the “Schedule Appointment Now” link found in your results email, or you can call us at: 877-688-0992.

Educational Resources

Have general questions about genetics and how it relates to your health?
Click through the following topics to learn more and get quick answers to your questions.


Is the Illness in Your Family Hereditary?
What is a Genetic Counselor?
How a Genetic Expert Can Help Guide Genetic Exploration
What to Expect from a Pre-Test Consultation (Video)
What to Expect from a Post-Test Consultation (Video)

Frequently Asked Questions

Frequently Asked Questions

Why is Shriners Hospitals offering this service to its patients?

Shriners Hospitals for Children is always driving innovation in health care and is committed to bringing the latest technology and advancements in care delivery to the patients it serves.

This partnership with Genome Medical is an extension of that commitment. With the combined expertise of Shriners and Genome Medical, patients have the ability to receive high-quality, personalized health care on their schedule in the comfort of their home.

What are the qualifications of the genetic experts at Genome Medical, and why should I consult with one?

Genome Medical’s national network of genetic experts includes both medical geneticists and genetic counselors. Your consultation will most likely be with a genetic counselor, who is a medical provider specially trained to understand the complexities of genetic tests and how to interpret an individual’s unique results. In certain cases, you may also work with a medical geneticist, a physician trained in general medicine, genetic diagnosis and the treatment of patients with genetic disorders. Genetic counselors start by learning what important health questions you have, assessing your risk for disorders of interest and then reviewing how genetic testing may help you answer them. Their recommendations are tailored to address the issues that are most important to you. If you have questions about your results, genetic counselors are there to explain what it means and work with you to understand best next steps and develop a care plan. You can learn more about genetic counselors here: https://www.youtube.com/watch?v=7yIW0L9dLCQ.

What is genetic testing? DNA 101

To learn about DNA, it helps to start with our genes. We inherit our genes from our parents. Genes contain instructions for all of our traits – such as hair color, eye color, aspects of our health – many things that make us who we are. Although we can’t see them, genes are in the millions of cells throughout our bodies. Genes are found in structures called chromosomes, which are also in our cells.

Genes are made up of chemical building blocks called DNA, abbreviated as “A,” “C,” “T” and “G,” which are spelled in a very specific order to make up a gene. Since genes have instructions for our health, small changes in the way our DNA is spelled in a gene – like a typo – can impact our health. These small changes are called DNA variants.

One type of genetic testing is called DNA sequencing, which studies the DNA within our genes to look for DNA variants. Some DNA variants cause minor traits in us, like the color of our eyes. Other DNA variants can impact our health, such as DNA variants that cause us to have an increased risk for cancer.

Genetic testing looks for DNA variants to figure out a genetic cause or risk for health problems. Knowing if you have a genetic health risk can help you and your doctors plan for any medical checks or tests you should have to maintain your health, and also about any health risks to your family members.

How long will it take to schedule an appointment with a genetic expert?

You can schedule a telehealth appointment at your convenience, generally within 1-2 business days. Please make sure to leave yourself enough time to complete the medical questionnaire before your appointment.

Is there a cost for this appointment?

Yes. The cost per genetic session is $179 and can be billed to your insurance. If your insurance will not cover the cost of genetic services, Genome Medical and Shriners offer financial assistance programs to help with these costs. For more information, please call us at 877-688-0992.

What are the risks of this test? How will my privacy be protected?

You should weigh the risks and the benefits before agreeing to have this test. Risks include:

  • Unexpected information may be uncovered by your genomic test. We will focus on what is useful to you and provide you the best health care. However, situations such as non-paternity, adoption and unexpected risks or diagnoses could be recognized when your information is viewed along with genetic information from other family members.
  • Genetic testing can have emotional effects, especially when a DNA change is found that predicts a serious disease. Genetic counselors are trained to help you understand and process those emotions and your options.
  • Some people are concerned about having their genetic information revealed for others to use against them. Since this test is a clinical test, the results stored in your health record are protected by health information privacy laws, especially the Health Information Portability and Accountability Act (HIPAA).
  • During the consent process, you will have the opportunity to discuss the risks of having your genetic information stored in your health record, the laws that currently prohibit genetic discrimination in certain businesses and their limitations.

Why is Shriners Hospitals offering this service to its patients?

Shriners Hospitals for Children is always driving innovation in health care and is committed to bringing the latest technology and advancements in care delivery to the patients it serves.

This partnership with Genome Medical is an extension of that commitment. With the combined expertise of Shriners and Genome Medical, patients have the ability to receive high-quality, personalized health care on their schedule in the comfort of their home.

What are the qualifications of the genetic experts at Genome Medical, and why should I consult with one?

Genome Medical’s national network of genetic experts includes both medical geneticists and genetic counselors. Your consultation will most likely be with a genetic counselor, who is a medical provider specially trained to understand the complexities of genetic tests and how to interpret an individual’s unique results. In certain cases, you may also work with a medical geneticist, a physician trained in general medicine, genetic diagnosis and the treatment of patients with genetic disorders. Genetic counselors start by learning what important health questions you have, assessing your risk for disorders of interest and then reviewing how genetic testing may help you answer them. Their recommendations are tailored to address the issues that are most important to you. If you have questions about your results, genetic counselors are there to explain what it means and work with you to understand best next steps and develop a care plan. You can learn more about genetic counselors here: https://www.youtube.com/watch?v=7yIW0L9dLCQ.

What is genetic testing? DNA 101

To learn about DNA, it helps to start with our genes. We inherit our genes from our parents. Genes contain instructions for all of our traits – such as hair color, eye color, aspects of our health – many things that make us who we are. Although we can’t see them, genes are in the millions of cells throughout our bodies. Genes are found in structures called chromosomes, which are also in our cells.

Genes are made up of chemical building blocks called DNA, abbreviated as “A,” “C,” “T” and “G,” which are spelled in a very specific order to make up a gene. Since genes have instructions for our health, small changes in the way our DNA is spelled in a gene – like a typo – can impact our health. These small changes are called DNA variants.

One type of genetic testing is called DNA sequencing, which studies the DNA within our genes to look for DNA variants. Some DNA variants cause minor traits in us, like the color of our eyes. Other DNA variants can impact our health, such as DNA variants that cause us to have an increased risk for cancer.

Genetic testing looks for DNA variants to figure out a genetic cause or risk for health problems. Knowing if you have a genetic health risk can help you and your doctors plan for any medical checks or tests you should have to maintain your health, and also about any health risks to your family members.

How long will it take to schedule an appointment with a genetic expert?

You can schedule a telehealth appointment at your convenience, generally within 1-2 business days. Please make sure to leave yourself enough time to complete the medical questionnaire before your appointment.

Is there a cost for this appointment?

Yes. The cost per genetic session is $179 and can be billed to your insurance. If your insurance will not cover the cost of genetic services, Genome Medical and Shriners offer financial assistance programs to help with these costs. For more information, please call us at 877-688-0992.

What are the risks of this test? How will my privacy be protected?

You should weigh the risks and the benefits before agreeing to have this test. Risks include:

  • Unexpected information may be uncovered by your genomic test. We will focus on what is useful to you and provide you the best health care. However, situations such as non-paternity, adoption and unexpected risks or diagnoses could be recognized when your information is viewed along with genetic information from other family members.
  • Genetic testing can have emotional effects, especially when a DNA change is found that predicts a serious disease. Genetic counselors are trained to help you understand and process those emotions and your options.
  • Some people are concerned about having their genetic information revealed for others to use against them. Since this test is a clinical test, the results stored in your health record are protected by health information privacy laws, especially the Health Information Portability and Accountability Act (HIPAA).
  • During the consent process, you will have the opportunity to discuss the risks of having your genetic information stored in your health record, the laws that currently prohibit genetic discrimination in certain businesses and their limitations.