Genome Medical is a digital health company and a nationwide specialty medical group. We leverage our technology platform and digital infrastructure to enable access to virtual genetic care.
Technology Solutions
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Genomic Care at Scale
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Automated, customizable solutions for patient education, assessment and intake to drive engagement and conversion.
API
Test Plan
A streamlined processing and authorization of test orders, built upon the expertise of our clinical genetic specialists.
API
Care Plan
A clear, comprehensive outline of actionable next steps and medical
recommendations, personalized for each patient.
API
Clinical Support
Documentation, education and peer consultation to help providers deliver appropriate and timely genomic care to patients.
API
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Common Challenges
To Deliver Genomic
Medicine at Scale
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Manage high patient demand
against low genetic specialist supply
QUALITY
Deliver appropriate
best-in-class genetic care
PATIENT EXPERIENCE
Timely, affordable care
in a virtual setting
ACCESS
Increased clinical and
financial impact
PATIENT JOURNEY
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Navigation
Through self-guided patient education and automated intake, we are able to quickly assess who is at greatest risk, support informed decisions about genetic testing and drive adoption of test recommendations.
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We offer 24-hour access to self-directed educational resources and risk assessment tools. Patients can learn about the impact of genetics on personal disease risk or treatment and interact directly with our genetics specialists as needed.
PATIENT ASSESSMENT
We collect and analyze patient information to prioritize those who would benefit most from genetic services due to increased risk or other factors.
CONSENT
Our digital platform offers the ability to support dynamic patient informed consent for testing, research and other applications.
[/vc_column_inner]If the assessment recommends testing
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Test Plan
Our AI-driven approach provides a seamless and efficient process to review test orders and provide authorization, with test ordering available across all 50 states.
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Built upon the expertise of Genome Medical’s clinical genetic specialists, our technology performs an automated case-by-case review and, if indicated, our clinicians authorize and order the test.
GENOME CARE OVERSIGHT
Our deeply experienced clinical team evaluates high-risk, atypical cases and provides additional genetic counseling or medical services to ensure the needs of each individual patient are met.
TEST ORDERING FROM TRUSTED LAB PARTNERS
We provide order fulfillment solutions and testing coordination, supported by broad experience with all major labs and panels.
ORDER TRACKING
Easily track the status of the test through our online partner portal available 24-hours a day.
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Care Plan
Follow-up care is built around a personalized clinical action plan outlining clear and actionable next steps based on test results that may include confirmatory testing, medical recommendations, cascade testing, long-term care coordination and referrals to specialists.
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Automated logic is used to interpret the patient's test results in combination with their personal and family history to determine clinically appropriate next steps. Those with actionable results may trigger priority outreach by our team.
OUTREACH
If a patient’s test results are actionable, the patient will be invited to schedule an appointment with one of our genetic counselors in order to understand test results and the appropriate next steps for them and their families.
GENETIC COUNSELING
Virtual genetic counseling is available for all, but proactively recommended for those with actionable results.
RESULTS RELEASE
When the results have been reviewed, the final lab report and clinical action plan arrives directly to their personalized patient portal.
[/vc_column_inner]Clinical support
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Resources, education and peer consultation to help providers take care of their patients’ genetic health needs.
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Design and development of an efficient clinical workflow and protocol to achieve desired program objectives. Program implementation and set up with full services support to design and develop:
[text-with-icon icon_type=”image_icon” icon_image=”23862″]Operational workflows (referrals, authorizations, data exchange, billing, etc.)
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Clinical workflows
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Lab test ordering protocols
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Development of metrics and outcome measures to assess during the program
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Customized marketing materials and educational content for patient engagement and awareness
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PROVIDER EDUCATION
A customized platform to provide on-demand, self-service resources for clinical decision support:
[text-with-icon icon_type=”image_icon” icon_image=”23862″]Educational content with FAQs
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Videos and online seminars (live and on-demand)
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A responsive search for locating comprehensive information on genes, inherited conditions and gene-drug interactions
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Phone/email/chat monitored services
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PEER-TO-PEER CONSULTS
Genome Medical offers peer-to-peer consultations with our genetic counselors, medical geneticists and other specialists for case reviews and clinical decision support.
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Schedule a Demo
Our technology platform allows
us to quickly assess who is at most
risk and should get a genetic test.
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