Delivering High Value and Client Satisfaction
Through the partnership, Genome Medical has delivered over 1,500 genetic counseling sessions, providing high quality genetics care while reducing the potential for clients to incur travel costs for an in-person counseling session. On average, two Santa Monica Fertility donors/intended parents per day meet with a genetic counselor from Genome Medical. Intended parents and donors have found the genetic counseling service highly valuable, as demonstrated by the 97% satisfaction rating from those who have completed a counseling appointment. Offering the telehealth genetic counseling service is helping to accelerate the fertility process and supports Santa Monica Fertility’s dedication to a highly personalized and high-touch experience for patients and donors.
“Partnering with Genome Medical has saved our team significant time and ensures we have intended parents and qualified egg donors who are prepared, comfortable and ready to proceed with the fertility process.”
SARAH BRY, DIRECTOR OF THIRD PARTY REPRODUCTION, EXECUTIVE DIRECTOR, SANTA MONICA FERTILITY