Access Genetic Counseling and Genetic Testing Services

What We Offer

Genome Medical provides telehealth genetic counseling appointments with board-certified genetic counselors. Appointments are available within a week and delivered via a 30-60 minute phone call, all from the comfort of your home.

Our providers can help you understand how your personal and family medical history might impact your health, order genetic testing when medically appropriate and explain your genetic test results. Whether you are considering genetic testing, or you already have test results, we can help you make more informed healthcare decisions.

Genetic Testing for Family Members

Genetic conditions may be passed from one generation to the next. If you have a family member with a known genetic condition we can help you understand the chance that you may also have that same genetic condition.

If genetic testing is right for you, we can order testing for the specific condition in your family. We can also help you understand how to use your results to tailor your healthcare.

Here For You at Every Step

Genetic Counseling

At the time of your appointment, your genetic counselor will call to review your personal and family medical history. If genetic testing is recommended, they’ll explain your options, discuss the benefits and risks, and guide you on next steps. Testing is entirely your choice based on the information you receive.

After your appointment, you’ll receive a written summary and guidance on next steps. You can share this with your healthcare team.

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Genetic Testing

If you choose to proceed with genetic testing, it can often be done using a saliva sample. The collection kit will be mailed to you, and once your sample arrives at the lab, testing will begin.

Most test results are available within 2-4 weeks, though timing may vary based on the specific test ordered.

Get Your Results

If Genome Medical has ordered genetic testing for you, we will notify you as soon as your genetic test results are available. At that time, you will be able to schedule another genetic counseling appointment to discuss your results.

Helping You To Understand

Genetic test results can be complex. A genetic counselor can help you understand what the results mean—and what they don’t—for you and your family. They can explain how the results may guide your healthcare decisions and offer support as you think about the information and share it with your family members.

After your appointment, you’ll receive a written summary and guidance on next steps. You can share this with your healthcare team.

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Expertise You Can Trust

Our team includes more than 65 clinicians, including genetic counselors, medical geneticists, primary care physicians and pharmacists who can provide genetic services in all 50 states and Canada through our telehealth platform.

We deliver genetic expertise across many specialties, including oncology, reproductive health, cardiology, rare diseases and more.

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Schedule An Appointment

Meet with a board-certified genetic counselor in less than one week. Appointments are delivered via a 30-60 minute phone call.

We are an in-network provider with many commercial health insurance plans. The cost of the genetic counseling session will be up to $250*, depending on if you pay out-of-pocket or choose to bill insurance. We also offer Financial Assistance based on need.

*Pricing subject to change. The cost of genetic counseling does not include the cost of any genetic testing that may be recommended. You may receive a separate bill from the lab for genetic testing.

Frequently Asked Questions

Genetic counselors are healthcare professionals with education focused on medical genetics and counseling. Genetic counselors are specifically trained to:
  • Help you understand how your personal and family medical history may impact your health
  • Discuss genetic testing options that may be appropriate for you
  • Explain what genetic test results mean for you and your family members
  • Address any questions or concerns you have about genetic testing
  • Provide recommendations for you and your healthcare provider to make medical decisions that may lower your risk

The cost of the genetic counseling session will be up to $250*, depending on if you pay out-of-pocket or choose to bill insurance.

We are an in-network provider with most commercial health insurance plans. See a list at GenomeMedical.com/insurance-coverage. Coverage and pricing may vary. Please contact your insurance provider for your exact coverage and payment responsibility. Reference insurance CPT codes 96040 and S0265 and our NPI number 1407389695. .

If you use insurance, and we are in-network with your health plan, we will submit a claim on your behalf. You may get a bill for any outstanding balance depending on your coverage. Please note: the cost of genetic counseling does not include the cost of any genetic testing that may be recommended. You may receive a separate bill from the lab for genetic testing.

At this time, we do not accept government-affiliated insurance providers including Medicaid, Medicare and/or Tricare as a primary or secondary insurance (including Managed Medicare and Medicaid plans).

*Pricing subject to change

  • Gather your personal and family health history. Talk to family members about any health conditions in the family, as well as the age that relatives were diagnosed.
  • If you or a family member have had genetic testing, please upload a copy of the result/s to your Genome Medical patient portal before your appointment. You will get access to the patient portal once you schedule your appointment. This is very important to ensure your genetic counselor can prepare for your appointment.
  • Think about questions you may have for your genetic counselor.

You will receive a phone call from your genetic counselor at the time of your scheduled appointment. Appointments are typically 30-60 minutes.

During the appointment, your genetic counselor will review your personal and family medical history, assess your risk for inherited genetic conditions, and may discuss the benefits and limitations of genetic testing. Your genetic counselor will also address your concerns or questions about genetic testing. If genetic testing is performed, your genetic counselor can explain what your results mean for you and your family.

After your appointment, your genetic counselor will create an easy-to-understand summary of your discussion. Your visit summary may include medical recommendations based on your personal/family history and any genetic test results. Your test results can be shared with your healthcare team.

Genetic testing involves looking at blood, saliva or other tissues to find changes in an individual's genes. These genetic changes may cause an increased chance of certain medical conditions.

Genetic testing is typically done at a specialized laboratory.

Genome Medical does not perform genetic testing. As a medical practice, Genome Medical’s providers can order genetic testing, when medically appropriate, for U.S.- based patients.

Genetic testing is useful in many areas of medicine and may change the medical care you or your family members receive. For example, genetic testing may help to diagnose a medical condition. Genetic test results may help you and your care providers make more informed decisions on how to prevent or treat a medical condition.

There are thousands of genetic tests available today. A genetic counselor can help you to understand what testing may be most appropriate for you. Genetic counselors can also help to explain what genetic test results may mean for you and your family.

In most cases, genetic testing can be performed on a blood or saliva sample.

If testing is done on a saliva sample, a collection kit can be sent to you in the mail and you can collect the sample from the convenience of your home. If a blood sample is needed, you may be directed to a location near you that can perform blood draws to have a sample collected. In either case, the sample then is mailed to the lab for the testing to be completed.

The wait time to receive test results depends on the test that is ordered. In many cases, test results will be available in 2-4 weeks.

Genome Medical is a virtual medical practice. All of the platforms we use are HIPAA compliant. Your personal medical information will not be shared with any third party without your direct consent.

Genome Medical is the country’s leading telehealth genetics care delivery company, enabling a world where everyone’s health is informed by genetics. We partner with health systems, genetic testing labs and biopharma organizations, and have delivered more than 225,000 genetic counseling sessions across a wide range of clinical specialties.
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Have A Question?
We’re Here to Help!

Please contact us at Clinical@GenomeMedical.com or 877-688-0992.
A member of our support team would be happy to assist you.