Genetic Testing & Counseling From Home

Genome Medical provides telehealth genetic counseling appointments with board-certified genetic counselors. Appointments are available within a week and delivered via a 30-60 minute phone call, all from the comfort of your home. No provider referral is needed.

Our providers can help you understand how your personal and family medical history might impact your health, order genetic testing when medically appropriate and explain your genetic test results. Whether you are considering genetic testing, or you already have test results, we can help you make more informed healthcare decisions.

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Genetic Testing for Family Members

Genetic conditions may be passed from one generation to the next. If you have a family member with a known genetic condition we can help you understand the chance that you may also have that same genetic condition.

If genetic testing is right for you, we can order testing for the specific condition in your family. We can also help you understand how to use your results to tailor your healthcare.

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Schedule An Appointment

Meet with a board-certified genetic counselor in less than one week. Appointments are done by phone and last 30–60 minutes.

A genetic counseling visit costs up to $250, depending on whether you use insurance or pay out of pocket. Genetic testing is not included in the counseling fee.

View the list of in-network insurance plans or learn about our financial assistance program.

Here For You at Every Step

Genetic Counseling

At the time of your appointment, your genetic counselor will call to review your personal and family medical history. If genetic testing is recommended, they’ll explain your options, discuss the benefits and risks, and guide you on next steps. Testing is entirely your choice based on the information you receive.

After your appointment, you’ll receive a written summary and guidance on next steps. You can share this with your healthcare team.

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Genetic Testing

If you choose to proceed with genetic testing, it can often be done using a saliva sample. The collection kit will be mailed to you, and once your sample arrives at the lab, testing will begin.

Most test results are available within 2-4 weeks, though timing may vary based on the specific test ordered.

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Get Your Results

If Genome Medical has ordered genetic testing for you, we will notify you as soon as your genetic test results are available. At that time, you will be able to schedule another genetic counseling appointment to discuss your results.

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Helping You To Understand

Genetic test results can be complex. A genetic counselor can help you understand what the results mean—and what they don’t—for you and your family. They can explain how the results may guide your healthcare decisions and offer support as you think about the information and share it with your family members.

After your appointment, you’ll receive a written summary and guidance on next steps. You can share this with your healthcare team.

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Featured Resources

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Understanding the Cost of Genetic Counseling and Testing
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Questions to Ask Your Genetic Counselor
Genetically Targeted Epilepsy Treatments
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What Our Patients Are Saying

My genetic counselor was kind, compassionate, understanding and very knowledgeable. I felt heard. So often my concerns are dismissed but not today - I left the conversation with next steps and my chin held a little higher.

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Genome Medical Patient

What Our Patients Are Saying

The genetic counselor I spoke with was absolutely phenomenal - she was able to help me sort through my information, flagged some things that I hadn’t realized I should address with my providers, and helped me talk about my concerns in a way that was both extremely practical and also empathetic.

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Genome Medical Patient

What Our Patients Are Saying

I am extremely thankful for my appointment today with the genetic counselor. She was incredible and having access to this care when we need it is everything for our family. I cannot wait to tell others what Genome Medical is able to do for patients. Thank you so much for doing what y’all do.

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Genome Medical Patient

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Expertise You Can Trust

Our team includes more than 35 clinicians, including genetic counselors, medical geneticists, and primary care physicians who can provide genetic services in all 50 states through our telehealth platform.

We deliver genetic expertise across many specialties, including rare diseases, cardiology, neurology, pediatrics and oncology.

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Frequently Asked Questions

Genetic counselors are healthcare professionals with education focused on medical genetics and counseling. Genetic counselors are specifically trained to:
  • Help you understand how your personal and family medical history may impact your health
  • Discuss genetic testing options that may be appropriate for you
  • Explain what genetic test results mean for you and your family members
  • Address any questions or concerns you have about genetic testing
  • Provide recommendations for you and your healthcare provider to make medical decisions that may lower your risk

A genetic counseling visit costs up to $250, depending on whether you use insurance or pay out of pocket. Genetic testing is not included in the counseling fee.

We are an in-network provider with most commercial health insurance plans. View a list. Your exact cost depends on your health plan. We recommend checking with your insurance provider to confirm coverage. If they ask for details, you can share: CPT codes: 96041, S0265 and Genome Medical NPI: 1407389695.

If we’re in-network with your plan, we’ll submit the insurance claim for you. You may receive a bill if your plan doesn’t cover the full cost. Learn more about costs for genetic counseling and testing.

Note: At this time, we do not accept government-affiliated insurance plans, including Medicaid, Medicare, Tricare, or related managed plans, as primary or secondary insurance.

  • Gather your personal and family health history. Talk to family members about any health conditions in the family, as well as the age that relatives were diagnosed.
  • If you or a family member have had genetic testing, please upload a copy of the result/s to your Genome Medical patient portal before your appointment. You will get access to the patient portal once you schedule your appointment. This is very important to ensure your genetic counselor can prepare for your appointment.
  • Think about questions you may have for your genetic counselor.

You will receive a phone call from your genetic counselor at the time of your scheduled appointment. Appointments are typically 30-60 minutes.

During the appointment, your genetic counselor will review your personal and family medical history, assess your risk for inherited genetic conditions, and may discuss the benefits and limitations of genetic testing. Your genetic counselor will also address your concerns or questions about genetic testing. If genetic testing is performed, your genetic counselor can explain what your results mean for you and your family.

After your appointment, your genetic counselor will create an easy-to-understand summary of your discussion. Your visit summary may include medical recommendations based on your personal/family history and any genetic test results. Your test results can be shared with your healthcare team.

Genetic testing involves looking at blood, saliva or other tissues to find changes in an individual's genes. These genetic changes may cause an increased chance of certain medical conditions.

Genetic testing is typically done at a specialized laboratory.

Genome Medical does not perform genetic testing. As a medical practice, Genome Medical’s providers can order genetic testing, when medically appropriate, for U.S.- based patients.

Genetic testing is useful in many areas of medicine and may change the medical care you or your family members receive. For example, genetic testing may help to diagnose a medical condition. Genetic test results may help you and your care providers make more informed decisions on how to prevent or treat a medical condition.

There are thousands of genetic tests available today. A genetic counselor can help you to understand what testing may be most appropriate for you. Genetic counselors can also help to explain what genetic test results may mean for you and your family.

In most cases, genetic testing can be performed on a blood or saliva sample.

If testing is done on a saliva sample, a collection kit can be sent to you in the mail and you can collect the sample from the convenience of your home. If a blood sample is needed, you may be directed to a location near you that can perform blood draws to have a sample collected. In either case, the sample then is mailed to the lab for the testing to be completed.

The wait time to receive test results depends on the test that is ordered. In many cases, test results will be available in 2-4 weeks.

Genome Medical is a virtual medical practice. All of the platforms we use are HIPAA compliant. Your personal medical information will not be shared with any third party without your direct consent.

Genome Medical is a medical practice specializing in telehealth genetic services. We deliver expert guidance, accelerate diagnoses and improve outcomes for individuals and families with rare conditions. We partner with health systems, life sciences organizations and genetic testing labs and have delivered more than 250,000 genetic counseling sessions across a wide range of clinical specialties.
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Have A Question?
We’re Here to Help!

Please contact us at 877-688-0992.
We are happy to assist you.