Technology Solutions for

Genomic Care at Scale

Genome Medical is a digital health company and a nationwide specialty medical group. We leverage our technology platform and digital infrastructure to enable access to virtual genetic care.

Request More Information

Navigation

Automated, customizable solutions for patient education, assessment and intake to drive engagement and conversion.

API

Test Plan

A streamlined processing and authorization of test orders, built upon the expertise of our clinical genetic specialists.

API

Care Plan

A clear, comprehensive outline of actionable next steps and medical
recommendations, personalized for each patient.

API

Clinical Support

Documentation, education and peer consultation to help providers deliver appropriate and timely genomic care to patients.

API

Common Challenges

To Deliver Genomic
Medicine at Scale

ACCESS

Manage high patient demand
against low genetic specialist supply

QUALITY

Deliver appropriate
best-in-class genetic care

PATIENT EXPERIENCE

Timely, affordable care
in a virtual setting

ACCESS

Increased clinical and
financial impact

PATIENT JOURNEY

Navigation

Through self-guided patient education and automated intake, we are able to quickly assess who is at greatest risk, support informed decisions about genetic testing and drive adoption of test recommendations.

Request a Demo

ENGAGEMENT & EDUCATION

We offer 24-hour access to self-directed educational resources and risk assessment tools. Patients can learn about the impact of genetics on personal disease risk or treatment and interact directly with our genetics specialists as needed.

PATIENT ASSESSMENT

We collect and analyze patient information to prioritize those who would benefit most from genetic services due to increased risk or other factors.

CONSENT

Our digital platform offers the ability to support dynamic patient informed consent for testing, research and other applications.

If the assessment recommends testing

Test Plan

Our AI-driven approach provides a seamless and efficient process to review test orders and provide authorization, with test ordering available across all 50 states.

Request a Demo

CLINICAL RISK ASSESSMENT

Built upon the expertise of Genome Medical’s clinical genetic specialists, our technology performs an automated case-by-case review and, if indicated, our clinicians authorize and order the test.

GENOME CARE OVERSIGHT

Our deeply experienced clinical team evaluates high-risk, atypical cases and provides additional genetic counseling or medical services to ensure the needs of each individual patient are met.

TEST ORDERING FROM TRUSTED LAB PARTNERS

We provide order fulfillment solutions and testing coordination, supported by broad experience with all major labs and panels.

ORDER TRACKING

Easily track the status of the test through our online partner portal available 24-hours a day.

Once lab results are back

Care Plan

Follow-up care is built around a personalized clinical action plan outlining clear and actionable next steps based on test results that may include confirmatory testing, medical recommendations, cascade testing, long-term care coordination and referrals to specialists.

Request a Demo

RESULTS STRATIFICATION

Automated logic is used to interpret the patient's test results in combination with their personal and family history to determine clinically appropriate next steps. Those with actionable results may trigger priority outreach by our team.

OUTREACH

If a patient’s test results are actionable, the patient will be invited to schedule an appointment with one of our genetic counselors in order to understand test results and the appropriate next steps for them and their families.

GENETIC COUNSELING

Virtual genetic counseling is available for all, but proactively recommended for those with actionable results.

RESULTS RELEASE

When the results have been reviewed, the final lab report and clinical action plan arrives directly to their personalized patient portal.

Clinical support

Clinical Support

Resources, education and peer consultation to help providers take care of their patients’ genetic health needs.

Request a Demo

WORKFLOW SUPPORT

Design and development of an efficient clinical workflow and protocol to achieve desired program objectives. Program implementation and set up with full services support to design and develop:

Operational workflows (referrals, authorizations, data exchange, billing, etc.)

Clinical workflows

Lab test ordering protocols

Development of metrics and outcome measures to assess during the program

Customized marketing materials and educational content for patient engagement and awareness

PROVIDER EDUCATION

A customized platform to provide on-demand, self-service resources for clinical decision support:

Educational content with FAQs

Videos and online seminars (live and on-demand)

A responsive search for locating comprehensive information on genes, inherited conditions and gene-drug interactions

Phone/email/chat monitored services

JUST-IN-TIME INSIGHTS

Just-in-Time Insights (JITs) are gene-specific, guideline-based education aids to assist providers in caring for a patient with a genetic variant that indicates an increased risk for an inherited disease.

Gain access to provider JIT documents for specific conditions and genes across a breadth of specialties -- including oncology, cardiology, women’s health, pharmacogenomics and other Tier 1 CDC conditions -- to provide clinical care guidelines and next steps.

PEER-TO-PEER CONSULTS

Genome Medical offers peer-to-peer consultations with our genetic counselors, medical geneticists and other specialists for case reviews and clinical decision support.

Schedule a Demo

Our technology platform allows
us to quickly assess who is at most
risk and should get a genetic test.